Session 261

Knowledge Creation and Sharing in Virtual Communities

Track I

Date: Sunday, October 4, 2015

Track X

Time: 16:15 – 17:30


Room: Governor's Square 14

Session Chair:

  • Jeongsik Lee, Drexel University

Title: An (Almost) Free Lunch? Social Recognition and Knowledge Sharing Behavior in a Virtual Community


  • Hyunwoo Park, Georgia Institute of Technology
  • Jeongsik Lee, Drexel University

Abstract: We study whether and how symbolic rewards based on social recognition affects the behavior of knowledge sharing in a self-organized virtual community. We find that a purely symbolic reward based on peer recognition significantly boosts the quantity of the awardee's knowledge sharing activity. This effect, however, is relatively short-lived. In contrast, longer-lasting positive effects are found for exploratory and collaborative behaviors: the users who received the symbolic reward expand the collective knowledge coverage by answering more frequently questions in topic areas outside their traditional domains and by providing more feedback to other users. There is some indication that this reward system triggers gaming behavior among the awardees who likely desire a higher-level reward in the system. While potentially leading to an inefficient distribution of collective efforts, such desires stimulated by the initial reward may also reinforce the reward system as an incentive mechanism to promote knowledge sharing within the community.

Title: Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia


  • Feng Zhu, Harvard University
  • Shane Greenstein, Northwestern University

Abstract: Which source of information contains greater bias and slant—text written by an expert or that constructed via collective intelligence? We evaluate this empirically by examining slanted and biased phrases in content on US political issues from two sources—Encyclopædia Britannica and Wikipedia. Using a matched sample of pairs of articles from Britannica and Wikipedia, we show that, overall, Wikipedia articles are more slanted towards Democrat than Britannica articles, as well as more biased. Slanted Wikipedia articles tend to become less biased than Britannica articles on the same topic as they become substantially revised. These results have implications for the segregation of readers in online sources and the allocation of editorial resources in online sources using collective intelligence.

Title: Gatekeeping Strategy and Knowledge Transfer among Platform Users: Evidence from App Developers


  • Yuchen Zhang, University of Colorado-Boulder

Abstract: Knowledge transfer plays a critical role in organizations. However, little is known about the details of knowledge transfer in loosely structured organizations such as digital platforms. Internet data logging gives us the opportunity to examine detailed patterns of knowledge transfer on the individual level. In this paper, I study how a platform’s gatekeeping strategy indirectly affects knowledge transfer among users of digital platforms. In particular, I draw on the literature of knowledge transfer and the problem-solving paradigm to study how a platform’s gatekeeping strategy affects knowledge transfer from both the knowledge seekers’ and knowledge providers’ perspectives. Moreover, I study how innovation complexity acts as a boundary condition for the above mentioned effects. The empirical results suggest that gatekeeping strategy facilitates knowledge transfer among users of a platform and that such positive impact is particularly strong when innovation complexity associated with the transferred knowledge is high.

Title: The Study of the Relationship between Assistance System and Innovation in Communities: The Impact of Sponsorship


  • Chiayang Chang, Innovative DigiTech-Enabled Applications & Services Institute
  • Yu Fan Lin, Innovative DigiTech-Enabled Applications & Services Institute (IDEAS)

Abstract: The current proposal builds up the model of assistance system in innovation communities to predict the quantity of community innovation, and probe the impact of sponsorship on this relationship. We will use survey and archived data to find the evidence for supporting our hypotheses. The current proposal expects that we can contribute to the community design, especially assistance system. Moreover, giving the suggestion of sponsorship for firms is our expectation, too.

All Sessions in Track I...

Sun: 08:00 – 09:15
Session 276: K&I Sunday Panel: Big Data & Analytics in Strategy
Sun: 09:45 – 11:00
Session 277: K&I Foundations Session: A Conversation with Dan Levinthal
Sun: 11:15 – 12:30
Session 278: K&I Sunday Panel: Knowledge and Innovation in models of Business Models
Sun: 16:15 – 17:30
Session 104: Resource Allocation and Innovation
Session 261: Knowledge Creation and Sharing in Virtual Communities
Sun: 17:45 – 00:00
Session 317: Knowledge and Innovation Business Meeting
Mon: 08:00 – 09:15
Session 62: Multi-level perspectives on capability development
Session 105: Sourcing Strategies for Knowledge
Session 256: Innovation and the Strategy-Performance Relationship
Mon: 11:15 – 12:30
Session 203: Post Acquisition Learning
Session 204: Acquiring human capital: Process and outcomes
Mon: 13:45 – 15:00
Session 107: Evolving Industries, Evolving Products
Session 205: Knowledge Recombination and Interdependencies
Mon: 16:45 – 18:00
Session 100: Innovation Management in Networks, Ecosystems, and Innovation Hubs
Session 200: Strategic Leadership, Learning, and Exploration
Tue: 08:00 – 09:15
Session 136: Innovating and Learning in Collaborative Alliances
Session 255: Processes for Innovation and Ideation
Tue: 11:00 – 12:15
Session 101: Strategic Patenting
Session 137: Entrepreneurial Experience and Cognition: Implications for Venture Performance
Tue: 14:15 – 15:30
Session 198: Emerging Market Strategies
Session 206: Knowledge Replication, Transfer and Absorption
Tue: 15:45 – 17:00
Session 17: Human Capital and Entrepreneurship
Session 108: Open Innovation: Antecedents and Performance Effects
Session 262: Pioneering Knowledge
Tue: 17:30 – 18:45
Session 60: Blurring the Boundaries of Strategy Work
Session 202: Team Dynamics and Creativity
Session 271: Spinouts

All Sessions in Track X...

Sun: 08:00 – 09:15
Session 74: Open Strategy Workshops: Lessons Learned from Practising Strategizing
Sun: 09:45 – 11:00
Session 29: The Elephant in the Room: How public policy and institutions help drive innovation, entrepreneurship, and firm performance
Session 76: The evolution of the strategy as a profession and the field of strategy
Sun: 11:15 – 12:30
Session 12: Environmental Entrepreneurship: How and When do Entrepreneurs address Environmental Degradation?
Session 38: Big Game Hunting: Accessing and Interacting with Senior Executives for Empirical Research
Sun: 13:45 – 14:30
Session 307: Lifetime Achievement Award Recipient
Sun: 14:45 – 15:45
Session 7: New Frontiers in Technologies, Fields, and Business Models: Implications for Academic and Practice Knowledge Creation
Sun: 16:15 – 17:30
Session 61: The Institutional Level of Strategizing Activities
Session 261: Knowledge Creation and Sharing in Virtual Communities
Mon: 08:00 – 09:15
Session 72: External Influences: Audiences and Media
Session 126: Entry Mode & Cross-Border Acquisitions
Session 140: New Perspectives on the Outside Director Selection Process
Mon: 09:45 – 11:00
Session 8: Elevating our Understanding of Organizational Performance: Bridging the Frontiers of Business and Corporate Strategies
Mon: 11:15 – 12:30
Session 149: Management and Coordination of Multinationals
Session 220: Perspectives on CEO Compensation
Mon: 13:45 – 15:00
Session 16: Human Capital and Innovation
Session 37: Political Ties: Knots or Bows?
Session 63: Political and Material Aspects of Strategy Making
Session 97: Accelerators, corporate VCs and new venture creation
Session 258: Explainng CSR: External Factors
Mon: 15:15 – 16:15
Session 227: Mergers, Acquisitions and Divestitures: Reconfiguring Resource Bases for Value Creation and Growth
Session 308: Strategy Beyond the Firm: Creating and Capturing Value from External Resources
Session 310: When the Smoke Clears: The Emergence of the Cannabis Industry
Session 311: Theory Fragmentation in Strategic Management?
Session 312: Climate Change: Why and How Should Strategic Management Care?
Mon: 16:45 – 18:00
Session 42: The Word is Out! Stakeholder Responses to Public Signals of Firms' Behaviors
Session 112: Acquisitions - Before the Deal
Tue: 08:00 – 09:15
Session 309: Looking Good and Sounding Better: Impression Management by CEOs
Tue: 09:45 – 10:45
Session 9: Whatever Happened to Theory in Strategic Management?
Tue: 11:00 – 12:15
Session 70: CEO Characteristics: Microfoundations of Behavioral Strategy
Tue: 14:15 – 15:30
Session 116: Acquisitions - After the Deal
Tue: 15:45 – 17:00
Session 52: Entrepreneurial business models
Session 219: A Tough Crowd: Critical Examinations by Owners and Stakeholders
Session 262: Pioneering Knowledge
Tue: 17:30 – 18:45
Session 144: Board Structure: What Works Best?
Session 208: Internationalization Strategies and Performance

Strategic Management Society